Returns & Exchanges
At Lamazi Fabrics, we want you to be delighted with your home textiles and sewing supplies, which is why we offer a 30-day return window for all non-cut items in their original condition. Please note that custom-cut fabrics and personalized upholstery items are ineligible for return unless they are found to be defective.
Return Process
- 1.Initiate Your Request
Contact our customer service team via email with your order number and details of the items you wish to return to receive your unique Return Authorization code.
- 2.Prepare the Package
Carefully fold and pack your items in their original packaging, ensuring all labels are attached and the fabric is protected from moisture during transit.
- 3.Ship the Items
Affix the provided return label or address the package to our warehouse, then drop it off at your nearest authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects the returned textiles, we will process your refund to the original payment method within 5 to 7 business days.